Posting Large Items

You can pick which delivery methods you want to offer your buyers when creating your listing. Depending on whether you're using our quick listing tool or our business tool, you'll do this in slightly different ways:

Setting your delivery options using the quick listing tool

Send a few things to one address together If you have quite a few things to post, and you’re using a Parcelforce Worldwide service excluding global value and global economy, you can send up to 15 items as a consignment and receive a discount. Large items may also be more cumbersome to handle than smaller items. Tips for reducing or avoiding this cost. Generally there are only two ways to reduce the size of the consignment: Reconsider sending only the most critical part(s) of the item, or reduce the volume of the packaging. Posting long parcels doesn’t need to be a headache. Save yourself a trip to the Post Office and book a long parcel delivery service through our courier quote calculator. Compare prices and delivery times for long item courier services, such as Parcelforce Large and DX Freight all in one place and get the best postage prices available. Ship large and heavy items. Whether you want to send a box full of books, a pallet of bricks or a whole fleet of vehicles, you can count on us to do the heavy lifting. What’s considered heavy? Any parcel weighing over 23 kg is classified as a heavy shipment by the official regulators. However, that doesn’t necessarily mean it will need to. For prohibited or restricted items, when looking to send a large parcel or send a heavy parcel, TNT Special Services may be able to offer bulky parcel delivery for some goods and materials that are not commonly couriered. Please see our details on the kinds of items we can and cannot deliver for reference and peace of mind.

On the listing page, scroll down to the Postage section. You can choose to post your item, offer local collection, or offer both options.

  • Select postage for me – we calculate your postage based on how other sellers sent similar items
  • Select postage myself – you can choose from the list of services and add the postage charges yourself
  • Offer local collection only – you'll need to state in your listing where the buyer can pick the item up

If you choose to post your item:

  1. In Post your item, enter a fixed cost or the package weight and dimensions so we can calculate the cost.
  2. If you're not happy with the recommended postage service, select Change postage service to choose another option.
  3. Select the calculated rate, or if you'd like, choose the option to charge a fixed amount and enter the amount. You can also choose to offer free postage and pay it yourself.

If you offer local pickup, enter the postcode for your item location.

Setting your delivery options using the business tool
  1. On the listing page, scroll down to the Delivery details section.
  2. Under Domestic postage, you can select:
    • Flat: Same cost to all buyers – you can also create your own rate tables detailing your postage charges for each area
    • Courier: Large and bulky items
    • No postage: Local collection only
  3. Under Service choose your preferred option(s) from the dropdown menu.
  4. If you're offering a flat rate, enter the postage cost. You can choose to offer local collection by ticking the box.
  5. You can also apply any combined postage rules or promotional postage rules by selecting the boxes next to these options.
  6. Add your package type, weight, and dimensions.

You can also choose to set buyer requirements to exclude buyers who have a delivery address in countries you don't want to post to, or have a history of unpaid items. See Setting buyer requirements for more information.

If business policy management is available to you, you can opt in to set up business policies on payment, postage, and returns to apply to all your listings.

Tip
Before setting your postage options for an item, have a look to see what options other sellers are offering so your rates are competitive.

Setting your delivery options using a postage rate table

Postage rate tables allow you to assign postage rates to domestic and international locations.

When you set up a postage rate table, buyers will see the postage cost you specify for their delivery address.

There are 3 ways you can specify postage costs in your postage tables:

  • By item
  • By weight
  • By surcharge

To set up postage rate tables:

  1. Go to My eBay and click the Account tab.
  2. Select Site Preferences and then Postage preferences.
  3. Select Edit next to Use postage rate tables.
  4. Select Item, Weight or Surcharge from the menu
  5. Select your regions/countries and enter your postage rates and then Apply.

You can create up to 40 postage rate tables.

Apply the postage rate table to a listing

Postage rate tables only work with listings that use flat-rate postage. You cannot use postage rate tables with calculated postage or freight.

To add a postage rate table when creating your listing simply scroll down to Delivery Details and tick the box beside Use my rate tables.

Tip
You can also add postage rate tables to multiple active listings in My eBay > Selling.

Read our guides below for more information on Click & Collect, offering local collection, updating your postage options on live listings, and postage rates.

Learn more about Click & Collect, where you post the item to the buyer's chosen Argos store.

Find out more about letting buyers collect their item in person.

Learn when and how you can change postage costs on an item you've already sold.

Find out about postage rates, and how to calculate your delivery costs.

Find out how to create and print your postage labels.

Freight Quote Australia specialises in the pick up and delivery of large, heavy and bulky consignments. Transporting large items comes with its own unique set of challenges. As a specialist large item courier service provider, we understand these challenges, and will be happy to provide you with a quote for the cost of picking up your large items and delivering them to where they need to go. Simply fill in our Request a Quote form to find out what we can do for you.

The below list is in no way exhaustive, but provides some examples of large items and bulky equipment we can transport for you:

  • bulky gym equipment and furniture items
  • garage items, including lawnmowers, work bench and bulky tools
  • large pieces of timber, bales of insulation and other building materials
  • machine and automotive parts, such as wheels, tyres, engines, gearboxes etc.

While we do specialise in large item delivery, it's important to state that a courier for large items is not the same as a removalist. As such, it is important that large boxes and other goods to be picked up should be placed ready (in advance if possible) either at the entrance of the building, on the driveway or even next to the kerb, if it is safe and responsible to do so.

Our heavy item couriers cannot be expected to lift a large package in excess of 25kg or max 30kg unaided, but may offer to help to load a heavier item together with you. As a general rule, goods to be shipped should not stand more than 1.8m tall and ought not be longer than the tray of the vehicle they are being loaded onto.

In order for us to provide you with a bulky item courier quote, we will require some specific information from you. The Request a Quote form takes only a couple of minutes to complete, and we are able to respond to most quote requests in less than 30 minutes.

How much does it cost to transport a large bulky consignment?

While practically every consignment is different, there are certain common factors which will impact on the transport costs. Below is an overview of the most common cost-increasing factors, together with our own explanation as to why these factors impact on the cost of the freight. We’ve also included some tips for steps you can take to ensure any extra costs are kept to the absolute minimum when you're booking in a heavy freight courier.

In the table below, the term “consignment” refers to the item being transported, including any pallet, crate or other packaging material.

Factors which will impact on the freight quote you receive

Why this impacts on the cost of freight

The larger the item, the less space on the vehicle for other items. Large items may also be more cumbersome to handle than smaller items.

Tips for reducing or avoiding this cost

Generally there are only two ways to reduce the size of the consignment: Reconsider sending only the most critical part(s) of the item, or reduce the volume of the packaging. For example, if an engine will fit into a small crate, then this will generally cost much less than strapping it to a full sized pallet, since freight is calculated in cubic volume.

Why this impacts on the cost of freight

Posting Large Items Royal Mail

Transport vehicles have a maximum weight carrying capacity. If one or more consignments are very heavy in relation to their size (e.g. a crate full of lead pipes) then the capacity of the transport vehicle may be used up even while there appears to be more space available.

Tips for reducing or avoiding this cost

As with the volume – consider whether the entire item needs to be sent, or whether something (i.e. something heavy and almost worthless) can be trimmed off. Also consider the packaging – a 50kg item shouldn’t require a solid hardwood pallet weighing almost 40kg in order to be transported safely.

Why this impacts on the cost of freight

Due to economies of scale, transport providers are able to transport bulky goods across the country at a fraction of the cost, compared to what it would cost the average person to him or herself. This efficiency is greatly reduced once a delivery becomes more “urgent”, since the transporter will have restricted opportunity to combine the delivery with other consignments to and from the same locations.

Tips for reducing or avoiding this cost

Avoid requesting an urgent delivery, unless it really is urgent. Plan in advance, and allow reasonable timeframes for the booking, pickup, transportation and delivery of your bulky consignment. Factor in a time buffer incase an unforeseen event such as a road closure or vehicle breakdown might cause an unexpected delay. Non-urgent deliveries with flexible pickup and delivery time frames will always be the cheapest option.

Why this impacts on the cost of freight

While a small item can be easily loaded and unload by hand, large, heavy and bulky items will require other means. As a general rule, anything which requires a special purpose transport vehicle (typically a tail lift or a HIAB/crane truck) will result in increased costs, simply because these vehicles are more expensive to operate, and there are less of them available.

Tips for reducing or avoiding this cost

For consignments over 30kg, the best option is an appropriately sized pallet, with forklifts available to load at the sender's end, and to unload at the receivers end. Alternatively (if either the sender and/or the receiver don’t have a forklift) see if it’s possible to split the consignment into two or more individual items, each weighing less than 30kg. The latter option would mean that a hand-load and hand-unload should be possible.

Factors which can lead to extra costs once the delivery gets underway

Why this impacts on the cost of freight

Wrong or insufficient packaging can lead to bulky items being damaged during transport. Incorrectly applied packaging which unravels or comes undone during transport, will also lead to delays, and transport companies will often charge extra for the work involved with repackaging goods which were never properly packaged in the first place.

Tips for reducing or avoiding this cost

When packaging bulky items for transport, take a moment to consider the journey ahead. If the consignment is travelling interstate, then more than likely it will be loaded and unloaded several times before it reaches its final destination. It may be exposed to wet weather while being forklifted between vehicles, or between a vehicle and a storage depot. Some jolting, bumping, and rubbing against other freight is almost inevitable.

Why this impacts on the cost of freight

It goes without saying that providing a wrong pickup or delivery address will be almost guaranteed to increase the cost of delivering your consignment. Transport companies incur significant costs from futile deliveries, and from any subsequent redeliveries. Worse still, if the delivery labels become dislodged, a consignment is at risk of getting lost.

Tips for reducing or avoiding this cost

Double check to make sure that the Sender address and the all-important Receiver address are correct on the labels. Fix labels on clearly, ideally covering then with waterproof tape. Apply several labels on the different sides, in case one label should be come scratched or damaged.

Why this impacts on the cost of freight

While the dimensions of bulky freight will usually not be verified to the millimetre, if the real dimensions differ significantly from those on which the quote was based, this will naturally lead to an increase in costs. The same applies for the weight of the consignment.

Tips for reducing or avoiding this cost

Get hold of a tape measure and double check the actual dimensions to avoid any unexpected increase in cost due to incorrect dimensions being provided. If you are unable to weigh the consignment prior to pick up, make sure you at least you provide an accurate description of the goods and a reasonable estimate of the weight.

Why this impacts on the cost of freight

Demurrage basically means the cost of delays, where the delays are not caused by the transport company. In addition to the direct costs associated with any such delays, there will often be flow-on consequences such as a backlog of deliveries, and lots of extra rescheduling work.

Tips for reducing or avoiding this cost

The easiest way to avoid demurrage is to communicate properly, to remain contactable by phone, and by ensuring that there is unrestricted access at both the sender and receiver end.

How much does it cost to transport a large bulky consignment?

While practically every consignment is different, there are certain common factors which will impact on the transport costs. Below is an overview of the most common cost-increasing factors, together with our own explanation as to why these factors impact on the cost of the freight. We’ve also included some tips for steps you can take to ensure any extra costs are kept to the absolute minimum.

In the table below, the term “consignment” refers to the item being transported, including any pallet, crate or other packaging material.

Factors which will impact on the freight quote you receive

Why this impacts on the cost of freight

The larger the item, the less space on the vehicle for other items. Large items may also be more cumbersome to handle than smaller items.

Tips for reducing or avoiding this cost

Generally there are only two ways to reduce the size of the consignment: Reconsider sending only the most critical part(s) of the item, or reduce the volume of the packaging. For example, if an engine will fit into a small crate, then this will generally cost much less than strapping it to a full sized pallet, since freight is calculated in cubic volume.

Why this impacts on the cost of freight

Transport vehicles have a maximum weight carrying capacity. If one or more consignments are very heavy in relation to their size (e.g. a crate full of lead pipes) then the capacity of the transport vehicle may be used up even while there appears to be more space available.

Tips for reducing or avoiding this cost

As with the volume – consider whether the entire item needs to be sent, or whether something (i.e. something heavy and almost worthless) can be trimmed off. Also consider the packaging – a 50kg item shouldn’t require a solid hardwood pallet weighing almost 40kg in order to be transported safely.

Why this impacts on the cost of freight

Due to economies of scale, transport providers are able to transport bulky goods across the country at a fraction of the cost, compared to what it would cost the average person to him or herself. This efficiency is greatly reduced once a delivery becomes more “urgent”, since the transporter will have restricted opportunity to combine the delivery with other consignments to and from the same locations.

Tips for reducing or avoiding this cost

Avoid requesting an urgent delivery, unless it really is urgent. Plan in advance, and allow reasonable timeframes for the booking, pickup, transportation and delivery of your bulky consignment. Factor in a time buffer incase an unforeseen event such as a road closure or vehicle breakdown might cause an unexpected delay. Non-urgent deliveries with flexible pickup and delivery time frames will always be the cheapest option.

Why this impacts on the cost of freight

While a small item can be easily loaded and unload by hand, large, heavy and bulky items will require other means. As a general rule, anything which requires a special purpose transport vehicle (typically a tail lift or a HIAB/crane truck) will result in increased costs, simply because these vehicles are more expensive to operate, and there are less of them available.

Tips for reducing or avoiding this cost

For consignments over 30kg, the best option is an appropriately sized pallet, with forklifts available to load at the sender's end, and to unload at the receivers end. Alternatively (if either the sender and/or the receiver don’t have a forklift) see if it’s possible to split the consignment into two or more individual items, each weighing less than 30kg. The latter option would mean that a hand-load and hand-unload should be possible.

Factors which can lead to extra costs once the delivery gets underway

Why this impacts on the cost of freight

Wrong or insufficient packaging can lead to bulky items being damaged during transport. Incorrectly applied packaging which unravels or comes undone during transport, will also lead to delays, and transport companies will often charge extra for the work involved with repackaging goods which were never properly packaged in the first place.

Tips for reducing or avoiding this cost

When packaging bulky items for transport, take a moment to consider the journey ahead. If the consignment is travelling interstate, then more than likely it will be loaded and unloaded several times before it reaches its final destination. It may be exposed to wet weather while being forklifted between vehicles, or between a vehicle and a storage depot. Some jolting, bumping, and rubbing against other freight is almost inevitable.

Large And Light Parcel Delivery

Why this impacts on the cost of freight

It goes without saying that providing a wrong pickup or delivery address will be almost guaranteed to increase the cost of delivering your consignment. Transport companies incur significant costs from futile deliveries, and from any subsequent redeliveries. Worse still, if the delivery labels become dislodged, a consignment is at risk of getting lost.

Tips for reducing or avoiding this cost

Double check to make sure that the Sender address and the all-important Receiver address are correct on the labels. Fix labels on clearly, ideally covering then with waterproof tape. Apply several labels on the different sides, in case one label should be come scratched or damaged.

Why this impacts on the cost of freight

Large

While the dimensions of bulky freight will usually not be verified to the millimetre, if the real dimensions differ significantly from those on which the quote was based, this will naturally lead to an increase in costs. The same applies for the weight of the consignment.

Tips for reducing or avoiding this cost

Get hold of a tape measure and double check the actual dimensions to avoid any unexpected increase in cost due to incorrect dimensions being provided. If you are unable to weigh the consignment prior to pick up, make sure you at least you provide an accurate description of the goods and a reasonable estimate of the weight.

Why this impacts on the cost of freight

Demurrage basically means the cost of delays, where the delays are not caused by the transport company. In addition to the direct costs associated with any such delays, there will often be flow-on consequences such as a backlog of deliveries, and lots of extra rescheduling work.

Tips for reducing or avoiding this cost

The easiest way to avoid demurrage is to communicate properly, to remain contactable by phone, and by ensuring that there is unrestricted access at both the sender and receiver end.

The term 'demurrage' is commonly used in the shipping and freight industry to refer to delays experienced by the driver of the delivery vehicle either at the pick up point or at the delivery end. It can occur when shipping large items and smaller ones. Common causes of demurrage inlude:

  • driver arrives at pick up address at the scheduled time to find goods are not ready to be loaded
  • the goods to be loaded onto the vehicle are much larger than what was described
  • the courier driver arrives at the delivery address at the scheduled time to find the gate locked, or no-one home.

Demurrage is a costly and often avoidable occurrence, and freight companies will usually have little choice but to pass on the additional cost to the customer, meaning the cheap courier for large items suddenly becomes a lot more expensive. The best tips for avoiding demurrage are:

  • when you submit your Quote Request, describe accurately the type of goods which need to be picked up
  • plan for the pick up and delivery; make sure that the address is accessible to the driver on the scheduled day
  • communicate well in advance of any changes.
  • Always keep your mobile phone handy.