Live Transcription Services

Amazon Transcribe makes it easy for developers to add speech to text capabilities to their applications. Audio data is virtually impossible for computers to search and analyze. Therefore, recorded speech needs to be converted to text before it can be used in applications. Historically, customers had to work with transcription providers that required them to sign expensive contracts and were hard to integrate into their technology stacks to accomplish this task. Many of these providers use outdated technology that does not adapt well to different scenarios, like low-fidelity phone audio common in contact centers, which results in poor accuracy.

  1. Live Transcription Services
  2. Live Transcription Services For Zoom

Live captioning/transcription is the means by which captions are added to live lectures and events. Captions are generated in real time, either by a human or by a computer. The terminology for live captioning can be a bit confusing. Schematic diagram for live transcription. When a live contribution feed is sent to the service, it extracts the audio signal, decodes it, and calls to the Azure Cognitive Services speech-to-text APIs to get the speech transcribed. The resultant text is then packaged into formats that are suitable for delivery via streaming protocols. 99% accurate transcription and captioning, plus translation; Live integrations with web conferencing and file sharing platforms; Live meeting transcripts with speaker identification; Interactive transcripts for note taking, search and sharing.

Live Transcription Services

Live transcription zoom

Live Transcription Services For Zoom

Amazon Transcribe uses a deep learning process called automatic speech recognition (ASR) to convert speech to text quickly and accurately. Amazon Transcribe can be used to transcribe customer service calls, automate subtitling, and generate metadata for media assets to create a fully searchable archive. You can use Amazon Transcribe Medical to add medical speech to text capabilities to clinical documentation applications.